This Privacy Policy is a legally binding document between you ("User") and DIYOLK, covering the use of all DIYOLK services, including websites, applications, devices, and other products. We respect your privacy and are committed to safeguarding it through this policy, which explains how we collect, use, share, and protect your personal information when you interact with DIYOLK.

By using DIYOLK services, you agree to the practices outlined in this Privacy Policy.

1. Collection of Personal Data

Personal data refers to any information that can directly or indirectly identify you. This data includes both identifiable and anonymized data tied to identifiers. However, it excludes data permanently anonymized or aggregated to prevent your identification.

1.1 Information You Provide

We collect information that you voluntarily share when using DIYOLK services, such as during account creation or when placing an order. This data enables us to provide services effectively.

1.2 Information Collected Automatically

Certain information is gathered automatically about how you interact with DIYOLK services. This may include data like cookies, unique identifiers, and device information. These help us enhance user experience, secure your account, and provide personalized recommendations.

1.3 Information from External Sources

We may receive data from third parties, such as updated delivery information from carriers, to ensure smooth delivery of orders. This data helps us maintain accurate records and improve service efficiency.

2. Purpose of Data Use

We use your personal information for various purposes, including but not limited to:

  • Order Management: Processing and delivering your orders, communicating about purchases, and managing payments.
  • Service Enhancement: Analyzing performance and troubleshooting issues to improve our services.
  • Personalization: Customizing your experience with relevant product recommendations based on your preferences.
  • Compliance with Legal Obligations: Ensuring adherence to legal requirements.
  • Fraud Prevention: Safeguarding our services and users from unauthorized access or fraudulent activity.

For more examples of data usage, please refer to our detailed usage examples [here].

3. Use of Cookies

Cookies are small data files stored on your device, which help us recognize you and tailor your experience. DIYOLK uses cookies for various reasons:

  • Authentication: To recognize when you log in, enabling personalized content.
  • Preferences: Storing settings and choices, such as language preferences.
  • Analytics and Research: Improving our content and services.
  • Security: Protecting against fraud and abuse.
  • Third-Party Cookies: Certain third parties, such as advertising networks and analytics providers, may set cookies when you interact with our services.

Most browsers allow you to manage cookie preferences through settings.

4. Data Use Restrictions

  • Advertising Limitations: We do not use location data for advertising without explicit user consent.
  • Device Identifiers: We do not link permanent device identifiers to other personal data.
  • Sensitive Permissions: Accessing sensitive information is strictly limited, and we request your consent before accessing data such as location or device storage.

DIYOLK respects your choice to grant or decline permissions, though certain services may be unavailable if you decline specific permissions.

5. Disclosure of Personal Data

Your data privacy is essential to us, and we do not sell customer data. We may share your data under these circumstances:

  • With Affiliates: Under your consent, we may share data with affiliates for operational purposes.
  • Third-Party Service Providers: We employ third parties for tasks like order fulfillment and payment processing. These providers only access data necessary for their functions.
  • Business Transfers: In case of mergers or acquisitions, user data may be transferred as part of business assets.
  • Legal Compliance: If required by law or governmental authorities, we may disclose information to comply with applicable laws.

We ensure that third parties follow data protection practices as stringent as ours.

6. Children’s Privacy

Our services are intended for adults, and we do not knowingly collect data from children under the age of 16. If we discover the collection of such data, we will delete it immediately. Please contact us if you believe we have inadvertently gathered information from a minor.

7. Your Rights

You have the right to access, correct, or delete your data. You may also restrict or object to data processing and request data in a structured, machine-readable format.

We may request verification to ensure that any data access or modification requests come from you. Certain data may be withheld if required by law.

For questions about our Privacy Policy or to exercise your rights, please contact us at [contact information].

This detailed Privacy Policy is designed to clarify our data practices, ensuring transparency and trust between DIYOLK and its users.